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INTERNATIONAL INSTITUTE OF MANAGEMENT STUDIES
Approved by AICTE, Ministry of Education, Govt. of India.
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INTERNATIONAL INSTITUTE OF MANAGEMENT STUDIES
Approved by AICTE, Ministry of Education, Govt. of India.
"Yes, You Can..."
NAAC Accredited
Ranked, 13th All India (Private B Schools) - Times B School - 2025
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IIMS Pune New Logo  1  removebg preview 2

INTERNATIONAL INSTITUTE OF MANAGEMENT STUDIES

Approved by AICTE, Ministry of Education, Govt. of India.

NAAC Accredited

Analysis of Consumer Engagement within India’s Digital Transformation

Article  Information

Journal: International Journal of International Institute of Management Studies (IJIIMS)
ISSN : 
2583-6145
Issue: Vol-5 | Issue-01 | 2026
DOI: https://doi.org/10.67005/IJIIMS.vol.5.issue.01W.0016
Published: 2026

Author: Dr. Beena John Jiby & Ishika Sahu

Abstract : Indian marketing practices today are shifting due to rapid digital transformation and evolving consumer expectations. The technologies like AI, social media, and data analytics are reshaping how marketers are changing strategies to engage with a digital population. India is seeing consumer engagement changes with greater emphasis laid on personalised experiences. The study focusses on how technologies influence in restructuring of the marketing landscape. Analysing these trends gives insights into how marketing practices in India will be in future and how it will be for businesses and consumers to understand key trends to understand their impact on consumer engagement and marketing effectiveness in the market.

Keywords: Consumer Engagement, Digital Transformation, Digital Marketing, Personalisation, Digital Payments

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